Rospotrebnadzor explained whether the service fee for online purchase of concert tickets is legal

Charging a service fee when purchasing tickets online for concerts and other entertainment events is not contrary to the law. This was reported on the social networks of the Krasnoyarsk Rospotrebnadzor, answering a corresponding question from a subscriber.

Experts explained that when purchasing tickets via the Internet, adding a service fee to the price is legal, but provided that the consumer is informed in advance about the cost of this service.

It is also worth considering that dFor concerts and events organized by state or municipal institutions, the service fee should not exceed 10% of the ticket price. In the case of entertainment events held by other organizations, the amount of the commission may be established by agreement between the organizer of the event and the authorized person.

To avoid unexpected expenses, Rospotrebnadzor recommends in the process When placing an order, carefully read the terms of purchase and check the total amount before making payment.

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