Geely refused to replace a window under warranty to a Rostov resident whose rear window was cracked on a new car worth 2 million rubles.
According to the dealer, the window was most likely simply broken. Therefore, to get a replacement, contact your insurer – they say they will change everything for free. There is no letter with the reason for the refusal and the diagnostic result. The owner of the car says: there was no five-day examination, nor was there any “external influence.”
Now he is forced to avoid traveling, pay for dry cleaning and rent a heated parking space at his own expense, because he still does not have a window. The wait for a replacement is at least a month. The driver plans to go to court.
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