Krasnoyarsk residents accused the recreation center of refusal to return the money for the abolished orders

The Rospotrebnadzor received several complaints of Krasnoyarsk residents to the recreation center “Polyana Loft”, located in the Emelyanovsky district. In all cases, with the intention of people to abandon the service and return the prepayment, employees refuse to refuse, referring to internal reservation rules.

It is reported that the damage to each of the contacting department amounted to 10 thousand rubles. The total number of victims is unknown.

“Of course, such a refusal is unlawful,” Rospotrebnadzor said and called by everyone who faced such violations by Polyana Loftcontact the Office for the Protection of their Rights.

To do this, fill out special form of the application, attach confirming documents and send them to Rospotrebnadzor through Official site, mail or in a deliberate way.