18 November 18:50
Russians have begun to complain significantly less about fraud, this may become a trend, but at the same time, reports of unjustified blocking of accounts have become more frequent, Central Bank Chairman Elvira Nabiullina said at the “Focus on the Client” conference, an RBC correspondent reports.
“That is, in fighting fraud, we went too far, as they say. It was not always explained to clients why the funds were blocked, we resolved this situation with you, but the first signs of improvement appeared and I hope that the problem will be resolved,” Nabiullina said.
Central Bank requires banks disclose full information about the reasons for blocking accounts and emphasizes the need to make decisions “so that absolutely conscientious people’s funds are not blocked.”
Funds can be blocked for three reasons: if funds are suspected of being withdrawn by fraudsters, money laundering and violation of tax laws, Nabiullina previously explained.
Rosfinmonitoring has received 840 requests since the beginning of the year from citizens and companies regarding the blocking of bank accounts – their number has increased compared to the previous similar period. As the department explained, the increase in requests is associated with the strengthening of banks’ measures against drop-schemes – cases when citizens are involved in transactions for cashing out or withdrawing criminal funds.
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