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Mobile applications of large banks will be able to promptly report fraudulent translation


October 4 14:30

From October 1, 2025 Large Russian banks, including in the market Payment services will be required to add functionality to their mobile applications, which will allow customers to promptly declare fraud, the Central Bank of the Russian Federation reports.

The victims will also be able to receive an electronic certificate from the bank about such an operation to contact the police.

New requirements are provided position Bank of Russia. They will simplify the application for law enforcement agencies.

Materials on the topic

Clients of these banks in a mobile application will also be able to answer the question of a credit institution, whether they had an operation under which the bank received a request from the regulator, under the influence of scammers. This procedure for interaction is possible in cases where the victims directly apply to the police, and law enforcement officers Saunch data In the Bank of Russia.

In addition, from October 1 of this year, all banks must accept appeals from citizens who transferred cash to the accounts of attackers through the ATM using tokenized (digital) cards. At the same time, it does not matter whether this bank was affected by the client or not. The theft of money through tokenized cards is now one of the most common ways to cheat.

From March 29 of this year, all banks will also be required to notify parents or legal representatives of minor clients aged 14 to 18 years about the issuance of a card, as well as all operations on the child’s account. Information and its method are prescribed in the contract with the bank.