VeloBank customers must prepare for serious difficulties in accessing their money.
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From an hour ago From 9:00 a.m. on Saturday, June 13, until 2:00 a.m. on Monday, June 15, online banking, the mobile application and the popular Blik payment system will be completely unavailable.
Although traditional card payments in stationary stores and ATM withdrawals are expected to operate without interruption, the institution warns that during this time it will not be possible to complete online card transactions that require authorization using an ePIN code.
“We are preparing for the next important stage of VeloBank's development. Due to the migration of Citi Handlowy retail banking, we have planned a technical break on the weekend of June 13-14” – said the bank's press office, reassuring that the operation is a routine and necessary step to securely connect both systems.
The end of an era at Citi, the new giant is growing stronger
The technological work is the final stage of the transaction, the conditional agreement of which was signed at the end of May 2025. VeloBank has set itself the goal of formally closing the operational merger by June 15. As part of this acquisition, the bank takes over all retail clients of Citi Handlowy and approximately 1.6 thousand his employees.
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In addition, VeloBank purchases the entire portfolio of services for individuals and micro-enterprises: from the wealth management segment and brokerage services, through credit cards, loans and retail loans, to the physical branch network.
In turn, Bank Handlowy – one of the oldest Polish banks, 75 percent controlled by the American giant Citibank and present on the Warsaw Stock Exchange since 1997 – decided to almost completely retreat from the traditional individual client. Citi Handlowy's structures will retain only a niche, retail portfolio of mortgage loans denominated in foreign currencies, the value of which is estimated at approximately PLN 24 million.
