4 February 12:09
Azur Air's flight from Krasnoyarsk to the Vietnamese island of Phu Quoc has been delayed for more than a day.
Initially, the plane's departure was scheduled for February 3 at 4:00, but due to technical reasons it was delayed. The dispatch time was postponed several times. According to the latest information, departure scheduled on February 4 at 13:00.
At first, 335 passengers on the flight were in a sterile area at Krasnoyarsk airport. The airline then decided to place people in hotels until for further instructions about replacing the aircraft.
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The Krasnoyarsk Rospotrebnadzor reported that they were monitoring the observance of the rights of passengers in connection with the long delay of the flight: “Those waiting were provided with the necessary food and drinks, and they were also provided with hotel accommodation. Today the Department's hotline received five calls from air passengers. Our specialists advised them and gave the necessary clarifications. Let us remind you that in case of violation of rights, air passengers can contact 8 (391) 226-89-50, We We are ready to provide consulting assistance, including compensation for a lost day of rest from a travel service provider. And if necessary, protect the rights of victims.”
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Related links:
- “From minus 37 to plus 20”: how I escaped from the Krasnoyarsk frosts to Egypt
- Krasnoyarsk sued the airline for a failed flight
