According to data from the downdetector website, the number of reports regarding problems in the Play network exceeded 2,000. in just a few hours. Most come from cities such as Warsaw, Kraków, Wrocław, Łódź, Katowice, Lublin and Poznań.
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Customers complain primarily about the inability to send text messages, but there are also reports of difficulties with coverage. Many people also report difficulties with making voice calls and using the mobile Internet.
No official announcement from the operator
So far, Play has not published any official statement regarding the causes of the failure or the expected time of its removal.
On social media platforms, the operator responds only to individual reports. The operator asks its customers to be patient.
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It is not known yet how long it will take to fix the bug or how many users exactly were affected. Play network customers can only wait for the full functionality of the services to be restored.
