Employees use AI without the consent or knowledge of their bosses. Only a handful do it well

88% of people use artificial intelligence at work. people, but the use of AI is limited mainly to basic tasks – according to an EY study published on Tuesday. As added, 5 percent employees use artificial intelligence for advanced tasks, including: to increase productivity.

According to the EY study, more than half, 54 percent. people using artificial intelligence at work use it to search for information, and 38 percent for summarizing documents. 5% of people use AI in an advanced way, e.g. to simplify tasks or increase productivity. employees. It was added that 64 percent employees see their workload increase due to pressure to perform.

In the announcement describing the study, it was noted that 12% receive sufficient AI training to fully utilize the benefits of advanced use of various technological solutions. respondentsand 37 percent fears that over-reliance on AI could reduce their skills and expertise.

The authors of the publication also noted that companies are still seeing the use of artificial intelligence tools by employees, such as, among others, public chatbots and content generators without the knowledge, official consent and control of the employer. 23 to 58 percent admitted to this practice. employees of companies covered by the study.

“It turns out to be crucial to provide employees with an appropriate set of tools and create appropriate safeguards for the use of AI-based solutions. In this way, you can unlock the potential: both human and technological. Investments in artificial intelligence alone, however, are not enough. When new technologies hit fragile organizational foundations in the field of people management – weak culture, insufficient training programs, mismatched remuneration – the benefits from productivity decline significantly, which also weakens the market position of a given company in the long run,” she said, quoted in the publication. Katarzyna Ellis from EY Polska.

As the study also shows, 12 percent employed people received training in the field of artificial intelligence that lasted at least 81 hours per year. At the same time, highly qualified employees in the field of AI are 55 percent more more likely to leave their job. As explained in the publication, people with high competences in the use of AI tools are sought after on the labor market, and external opportunities outweigh internal promotion cycles in companies. However, the percentage of people ready to change jobs decreases with the amount of time devoted to training. Among people who spent less than 4 hours learning AI, it is 21%.

The Work Reimagined Survey was conducted in August 2025 by EY. This was the sixth installment of the study. The survey covered 15,000 people. employees and 1.5 thousand employers from 19 sectors and 29 countries in America, Asia, the Pacific, Europe, the Middle East, India and Africa. The study included respondents from organizations with at least one thousand employees in the private and public sectors. (PAP)

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