Ivanovskaya noted that drivers of taxis and other types of transport are not required to use a non-state language.
Speaking about the conflict in a taxi in Dnieper, Ivanovskaya said that the woman made offensive statements towards the driver and also demonstrated a disdainful attitude towards the state language.
The Ombudsman explained that, according to the law, the language of service in all types of passenger transport is Ukrainian.
“Only at the passenger’s request, individual service can be provided in another language if this is acceptable to both parties. This rule applies not only to transport, but to the entire service sector,” Ivanovskaya emphasized.
She expressed gratitude to the taxi driver from Dnieper for observing the norms of the language law and his civic position.
“We are strong when we act together and support those who strictly comply with the law and maintain language stability,” the ombudsman said.
Recently, Ivanovskaya imposed fines on taxi drivers from Kharkov and Odessa who refused to serve passengers in Ukrainian.
