for warm water instead of hot water, Krasnoyarsk residents may demand a recalculation / News from the society of Krasnoyarsk and the Krasnoyarsk Territory / Newslab.Ru

The Krasnoyarsk Rospotrebnadzor told what to do if lukewarm water comes out of a hot tap.

According to the requirements of SanPiN, The temperature of hot water from the tap in the apartment should be not less than 60 °C and not more than 75 °C. Dminor deviations from the norm are omitted: from midnight to 5 am – no more than 5 °C; from 5 am to midnight – no more than 3 °C.

If you are provided with a utility service of inadequate quality, you need to contact the emergency dispatch service of the management company, which must record the violations in the inspection report. After this, you should write a claim to the management company, and if it is not satisfied, the consumer has the right to go to court.

“It is worth noting: if the temperature in the hot water tap is below 40 °C, then payment for consumed water is made at the rate for cold water,” added Rospotrebnadzor.