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Russians massively complain of unreasonable locks of funds


September 13 14:13

The Central Bank said that he saw a surge in complaints on unreasonable blocking of the funds of Russians. About this writes RBC with reference to the words of the head of the regulator Elvira Nabiullina.

“About blocking. Really bothers us. We also saw a surge in complaints on unreasonable blocking of citizens. And, of course, it is very important to take all measures here so that absolutely conscientious people are not blocked, ”she said at a press conference.

Elvira Nabiullina recalled that money can be blocked on three grounds: in case of suspicion of withdrawing funds by scammers, money laundering and violation of tax legislation.

In the first case, the bank may block the card if it receives data on the client from the Central Bank base and this information is entered according to law enforcement agencies. When there is a suspicion of laundering money, a person is usually disconnected from a mobile bank and refused to conduct a suspicious operation. In the case of tax violations, operations on the account are suspended.

We will remind, earlier the Central Bank of Russia said that he is obliging the largest banks and trading companies to allow customers to use a digital ruble from September 1, 2026. The corresponding proposal was sent to the State Duma.