“I let your address stay with me in the phone.” What customers say about Romanian and foreign deliveries

On Reddit, the users told the experiences with Romanian and foreign deliveries: from correct teaching and politeness to thefts, threats or communication problems. The differences between them are less of nationality and more of the individual behavior.

Photo source: pixabay

“I began to be afraid to open the door”

“I happened to order once at a two in the morning and the courier was a Romanian who after an hour of state in front of the restaurant, without raising the order, calls me to announce that he only takes the order if I turn the money on Revolut,” wrote a user. “After I told him no, he starts asking if I'm alone at home and if the food is just for me.”

The episode did not stop here: “I mention that before I block no. The Romanian tells me” Las “that your address stays with me on the phone”. Not to wake that one and I wish me a good desire, so yes, OK experiences with foreign deliveries, with those Romanian, better not. “

Another users commented: “I am sorry to go through this, I can not imagine how much I would scare in this situation. I think at the first delivery or second, I ordered some cakes at work. The courier was by car. It does not find the building very visible and to go down. I was not talking).

Several users immediately recommended him to make a complaint. “I hope you reported the incident. That's to be submitted to the police. ” Another explained the procedure: “Request all available data to be able to report to the police … it's their job to file (the platform) for the rest of the information.”

Address, professionalism test

A consistent part of the discussion concerned the way deliveries are doing to find the address. “Each time they were delivering strangers, they found the staircase from the first,” someone wrote. Another user has completed: “The Romanians were always smart and ignored both what I was leaving for the description and the direction in which the GPS was sent. With the foreigners I rarely had problems.”

But not all confirmed the same experience. “Foreign suppliers are very polite, humble, yes, I would ever die of finding their way to the door. I always go after them … they do not know neither English nor Romanian, so if it does not take the Maps well.”

And here the opinions are divided: “Recently, 2 boys came to me with the order of food, both strangers. Honestly, my first reaction was “maybe one another helps or learning the job”, they did not send me a trace of dubious, they seemed confused. But I confirm, in general it is very good experience with them, I also say a “hello”, they smile and see their job. I had only one “problem” with one who did not understand English and did not find the address on the map because the restaurant had its own delivery and gave it the bad address. We did not understand each other, nor the support with him, so I started by car on the road. But nothing really crap. ”

Someone else noticed that: “Asians, who are just talking English, somehow always get the address without problems. Instead, Romanians, lately, call me that they do not find.”

For some users, the problem was to hand over the order. “Paid with the card, the supplier arrived, raised it and gave it to it. It never came to me,” someone reported. “Another courier went to Dedeman to shop with my order and later when he came after an hour and something, the order was obviously cold.”

Cases with foreign deliveries have been described otherwise: “A stranger after he confused the orders, returned to the restaurant to take the correct order and leave the wrong one.”

Or: “I also noticed that most of the time they are even more careful with the way they handle the bag with the order. I have often happened in the past to find my scattered burger or drink in the bag … but I have not happened for some time to find stocks.”

Someone else said:“A Romanian delivery from Glovo approached WhatsApp. When I told him to leave me alone and I wanted to block him, he replied that he knows where I live and that I do not get rid of him. I sent him the picture with a few hunting knives, I told him that I have been waiting for him. For a few years.”

“In Romanians I have the feeling that I disturbed them from another job, as if they were millionaires on the stock market”

A shiprator explained from the inside of what absurd situations happen: “I confirm, we sometimes have 3 orders from the same restaurant and we walk the food until we reach the last customer. We have nothing to do, this is how Glovo runs.”

From the perspective of customers, it is not exactly pleasant: “I ordered about 300 m away and the courier raised the order and then went 2 km in the opposite direction … The food became cold, obviously.”

A user wrote: “Now I order quite often and about 6 out of 10 deliverors are foreigners, and the experience is better. (…) Some have learned a basic Romanian for short conversations. Order «X, no. scholarship.

Some have noticed that the problem is solved when restaurants use their own deliverors.

“An old Romanian, in 2019, felt harmed that I left only 3 lei tip. He commented so I took the money from hand and closed the door in the nose,” wrote a user. Someone else continued: “I honor them to the tip … the Nepalese are perfume next to these leprosy, I know how to give a good day, thank you.”

There are no positive examples. “I ordered the pizza and the (Romanian) deliveror had no rest. He returned with the money and I let him keep half of the rest as a tip.”

Women and personal safety

For women, the differences between deliverors were often obvious. “Even on the street they are very ok, they do not stare at your bottom as the Romanians do”, said a user from Bucharest. Another told: “Always foreign deliveries have been polite … Some Romanians do not even say” good day “and they look to give them something.”

Someone completed: “I go into the elevator and I see that the supplier is signing me and asks if he can enter. I was deeply surprised … one of ours will.”

Dragon comments were not missing: “They have nothing to do in this country. I can do glovo too.” In the same note, however, different perspectives also appear: “In Cluj I had no negative interactions with Nepalese, but neither with Romanians. But always the Nepalese were more smiling. Down the hat who came to work legally.”

Another user explained the context: “They do not come to their heads, as in the west, they come directly contracted by a company, they have a visa during that contract, if the contract is terminated they can be deported. They cannot take any wrong step.”

And customers matter

A former shipper told how hard the work is: “I also worked at Foodpanda, when there was still, with a normal bicycle through Cluj. I do not tell you what swearing I would get it hard, if you know Cluj you know how many hills I have. At some orders I took the bus so I could deliver them, because I could not pedal. 100%, the restaurants gave the cardboard juice, without a lid.

The discussion on Reddit has gathered stories from the most different. In many cases, foreign deliveries are described as polite, attentive and predictable. In others, the fact that I do not know the language or orientation issues with which they come in the package become real obstacles for customers. What decides the final experience is not the passport, but three factors: the individual behavior, the standards imposed by the platforms and the way they intervene when deviations appear.

We recall that the City Hall recently authorized a meeting organized by the New Right and Sos Romania, with an explicit message against “non-European” and “non-white race” immigrants. The decision triggered a wave of reactions, and the “Elie Wiesel” Institute requested the revocation of the authorization: “We officially request the mayor of Bucharest to revoke the authorization. The manifestations of discrimination are forbidden by the criminal law and the Constitution of Romania ””. Subsequently, the event was canceled.

The context is all the more sensitive as, just a few days away, a delivery of Bangladesh was assaulted on the street, in Bucharest, being insulted with the name “invader”. The aggressor is under preventive arrest.

Clinical psychologist Luminița Tăbăran explained, for the truth, that such episodes do not appear out of the blue: “What happened is an isolated case and I would not generalize this perception at national level. But stories about how Romanians are sometimes treated over the border, may Solid, sometimes just stories heard and transmitted orally, which can be without a real basis. ”

For his part, Daniel Țecu, the president of the Federation of Romanian Associations in Europe (Fandere), stressed the double standard: “It is absolutely unthinkable for such incidents to happen in Romania, a country that has one of the largest diasporas in the world. Over five million Romanians live and work only in Europe, and most of the host countries have received them with open arms, giving them a home and a chance for a better life. unacceptable in our own country. ”

The President of Romania, Nicușor Dan, publicly condemned the aggression, saying that “Such facts are intolerable and represent an attack on the fundamental values ​​of the Romanian societyI. “

Kazi Amdad, a student from Bangladesh established in Cluj, sent a call for respect and solidarity after the incident. “The migrants do not come to destroy the culture, but embrace it. We respect the rules, we integrate and contribute. We do not ask much: a smile, a thank you, respect and safety.”