Norilchanka forced the realtor to return the money for the failed deal

Norilchanka turned to Rospotrebnadzor for help and forced the realtor to return her money for the failed transaction.

The administration said that the woman wanted to rent an apartment and turned for help to a specialist whose contacts found on the network. Communication with a realtor took place in a messenger, where, according to the photographs provided to her, Norilchanka chose a suitable option for herself.

In a voice message, the specialist announced the woman the cost of his services – 6,500 rubles. The amount for renting a housing Norilchanka was supposed to transfer the apartment to the owner of the apartment.

“According to the details presented, the woman paid for the cost of agent services, after which she received an SMS message with reference to the public offer agreement. However, after some time she was called back from another phone number and reported that the owner of the apartment refused to rent an apartment chosen by the consumer, ”the Rospotrebnadzor explained.

First, LLC “Lent Profic LLC”, having considered the consumer’s claim, refused to return the funds, explaining this by the fact that the service was provided to the applicant in full. But after the management experts helped Norilchanka draw up a lawsuit in court, the company returned the woman money.