The revolution in banking is already here. The bank will know if we are sure to log in to the service
In the era of the growing number of cyber attacks for clients of financial institutions, banks are forced to invest in modern solutions ensuring money security. One of them is the so -called Behavioral biometrics, which are implemented by subsequent entities. Bank Pekao decided to take such a step recently.
Years ago, one of the most effective tools to protect the customer's money in electronic banking were traditional scratch cards with disposable codes. They were used to confirm the internet transactions. Even if the thief obtained a login and password, he could not take money without a one -off code. Later, scratch cards were replaced by SMSs and mobile authorization.
Over the years, fraudsters have evolved, so it became necessary to implement further security for electronic banking systems. Behavioral biometrics became one of them. This solution was one of the first to implement mBank in 2018. Today it is available in an increasing number of banks, including ING, BNP Paribas, Velobank, Credit Agricole, in SGB banks, and for several days at the Pekao bank. One of the suppliers of this service is the Credit Information Bureau, which proposes the so -called Sectoral solution. In 2022, BIK took over the Digital Fingerprints company specializing in behavioral biometrics.
How does behavioral biometrics work?
This is an optional solution. A user who wants to increase the level of protection of his account must agree to the use of behavioral biometrics. If you decide on it, the system will start analyzing its behavior and remember certain patterns. On this basis, it will create a profile, which then, with each interaction, will be compared with current behavior to verify whether the person using the bill is his rightful owner.
The system will recognize whether it was an authorized person logged in to the bank. He will check, among others At what speed is the characters on the keyboard. For example, the time needed to go between distant keys (e.g. “a” and “o”) is usually longer for humans than for a bot. He will analyze the hand movements that operate the computer mouse. Evaluates the pace, trajectories, click method, the intensity of using the buttons and how to use the scroll function. However, in the case of smartphones, it will monitor the method of holding the phone, the pressure on the screen, the speed of moving the pages, as well as the position and the angle of the device.
All this will happen in real time, because the system works in the background, being imperceptible and without requiring customers to perform any additional activities, such as entering a PIN or passwords. If you detect any suspicious behavior, the system will react immediately, for example by blocking the transaction or forcing additional identity verification.
Before the thief brings out the money
Behavioral biometry works primarily preventively. The system is able to detect fraud attempts, prevent the suspected transaction and block the possibility of placing orders – before they are made.
Behavioral biometric solutions use artificial intelligence (AI). It allows the analysis of huge amounts of data in real time and almost immediate detection of patterns and anomalies. AI algorithms are able to quickly see even subtle, unusual behaviors, such as a sudden change of writing, strange mouse movements, or even the lack of natural movement of the phone in space (which may indicate the operation of the bot).
“Positive pros, negative pros”
In addition to undeniable advantages, behavioral biometrics also have several elements that may raise doubts among users. Sometimes they raise concerns about their privacy. It is worth remembering, however, that the use of this solution is strictly regulated by legal provisions, in particular by the general Data Protection Regulation (GDPR) and the guidelines of Polish supervisory authorities, such as the Personal Data Protection Office (UODO) and the Polish Financial Supervision Authority (KNF).
However, a practical element that can cause user irritation can be False alarms caused by the system. This can happen at the initial stages of implementation or after changing user habits (e.g. smartphone support with a other hand in the event of a fracture). The problem with behavioral biometrics may also arise when marriage uses one online account. In this case, however, remember that we should use separate logins, because we have two users with different behavioral patterns.
Everything indicates, however, that behavioral biometrics will be in electronic banking systems for good. Especially since banks are convinced of its effectiveness. There are forecasts that as early as 2025, even half of Polish banks will begin to use some form of behavioral biometrics. The development of this security will be favored by further development and optimization of AI algorithms.
