The company said that they were deeply concerned about the situation, since such behavior of the driver is unacceptable.
“Bolt is very seriously perceiving any complaints about drivers' behavior. The safety of all passengers and drivers is our high priority. Bolt does not tolerate physical, verbal violence or rude behavior,” the post says.
Representatives of the company added that they conducted an internal investigation and limited the driver access to the platform.
“Bolt is ready to cooperate with the police and provide it with all the necessary information on this occasion,” the post was assured.
Context
July 1, Tonya Matvienko said that I contacted the police after the taxi driver beat her. “From the very beginning of the trip, the driver behaved dismissively: to the request to close the window due to the strong draft (I was sitting in the back passenger seat), he reacted with obvious rudeness. At first, Ignor to the request, and later allowed himself incorrect statements, refused to meet them. They wouldn’t close the windows,” the artist said.
The singer added that the situation grew into “Absolute inadequate” and she was forced to ask to stop the car. “He refused. I had to open the door on the go. Only then he stopped. I went out, slammed the door. But that’s all to end. The driver got out of the car and hit me first in the head, and then in the shoulder,” the celebrity shared.
July 2 Police of Kyiv She reported that she detained the taxi driver. It turned out to be a 63-year-old local resident. Investigators of the Pechersk Police Department investigate criminal proceedings, which is open under Part 1 of Art. 126 of the Criminal Code of Ukraine – beatings and bullying.
