April 4 19:09
In Krasnoyarsk, the city hall will not accept appeals and complaints from citizens sent by e -mail. This is reported by telegram channel “Gradnik“.
From March 30, Russia has entered into the law on the procedure for the appeal of citizens. According to the new rules, applications can only be submitted when the personality is confirmed through a single system of identification and authentication (ESIA) – that is, through the public services website. Email, noted in the city hall, does not allow you to do this, so now it cannot be considered a tool for filing complaints.
You can send a letter through a virtual reception of the site, personal account on “State services“ Or bring personally.
How to file an appeal on the website of the City Hall of Krasnoyarsk
“The order is: you must go to the website of the Admkrsk.ru administration, in the upper right corner to select the “Virtual reception “, after the list, select”Direct appeal “and again choose the line”Direct Appeal “. We showed the whole order in the video“,-explained in the press service.
Then the site will redirect the applicant to “Public services“after confirming the account, the system will return to the administration’s website, you will need to click again ”Direct Appeal “. A partially filled form will already be displayed here, it is necessary to draw the address and text of the letter.
The volume of photos should not exceed 10 MB. Projects that “weigh” a lot are better to bring personally.
At the same time, employees of the city hall and its units will continue to communicate with citizens on social networks, Answer their questions.
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