Residents of the Krasnoyarsk Territory began to complain more often to the Commissioner for Human Rights
In 2025, residents of the Krasnoyarsk Territory sent 2,107 appeals to the Commissioner for Human Rights. This is 8.3% more than a year earlier. This information was announced during his annual report to the Legislative Assembly of the region by the regional ombudsman Mark Denisov.
By According to him, the number of oral complaints has decreased, and written ones have increased. There are also fewer collective appeals, but there are more signatures under them: 5,668 versus 816 a year earlier. The most complaints came from Krasnoyarsk – plus 133 complaints, from other cities – plus 69, from rural areas – plus 36. But from the institutions of the Main Directorate of the Federal Penitentiary Service there were 94 fewer complaints – this is reflected in the decrease in the number of prisoners.
In 2025, the number of requests from SVO participants and members of their families increased by 22.7%. Almost half of them — please establish the whereabouts of the serviceman. In second place by the number of requests (12.9%) are measures of state support for SVO participants and their families.
One of the most pressing topics of the report is the state of mental health care in the region. Branch No. 4 in the village of Poymo-Tiny, Nizhneingashsky district – buildings built in 1937–1970, which have never seen a major overhaul. Branch No. 7 in Achinsk is located in a former hostel without an elevator. The staff shortage of psychiatrists in the branches reaches 70% during the holiday period. The average age of the staff is over 50 years.
Mark Denisov also focused on the problems of convoying. Despite the fact that the number of complaints on this topic has dropped sharply – from 42 in 2020 to 2 in 2024 – problems persist. The main one is the lack of uniform standards. Until recently, court convoy premises were not considered places of forced detention at all. Only in July 2025 was a law adopted that should resolve this issue, but it will come into force only on August 1, 2026.
Finally, there is a need to develop a regional program for the modernization of psychiatric hospitals and take measures to attract doctors – up to the extension of the “Zemsky Doctor” programs to medical workers in psychoneurological boarding schools.
During the discussion of the report, deputies of the regional parliament asked Mark Denisov their questions and thanked him for his work.
Speaker of the Legislative Assembly Alexey Dodatko noted that the Ombudsman traditionally focused attention not on formal indicators, but on the most pressing problems that require a priority solution: “Based on the results of consideration of the report, the Legislative Assembly will adopt a resolution summarizing the measures that must be implemented by the parliament and the executive authorities of the region to eliminate the identified shortcomings. In particular, today a lot has been said about the state of the psychoneurological care system. I believe that this issue must be taken into account when forming the regional budget for next year: a serious modernization of the material and technical base is required. The issues of supporting SVO participants and implementing social protection measures for the population remain relevant. Analyzing the dynamics, we note stability both in the number of requests and in the degree of complexity of the cases under consideration. However, this does not mean that attention to the problem can be reduced. A number of issues are systemic in nature, and it is a systematic approach that will allow us to respond to them in a timely and effective manner.”
Chairman of the Committee on Health Protection and Social Policy Ilya Zaitsev noted that Mark Denisov emphasized the good setup of social support measures in the region.
“Despite the significantly increasing burden on the Ministry of Social Policy, this has not led to an increase in complaints. Also, acute problems were voiced that face not only the Krasnoyarsk Territory, but also the constituent entities as a whole. The first is psychiatric care. Now it is financed exclusively from the regional budget; there is no federal funding for these purposes. Accordingly, subjects independently look for opportunities to provide assistance. Over the years, a fairly large baggage of problems has accumulated: both the equipment that is used and the conditions in which patients receive care. At the same time, in 2026, additional funds from the regional budget are provided in order to bring basic things related to the conditions of stay of patients in proper form. We are moving on; projects for major repairs of such facilities are being developed in the Central group of districts, in the north of the region. We hope that we will return to work soon,” said Ilya Zaitsev.
He named the long-term care system as the second important issue: the Krasnoyarsk Territory entered the federal pilot, when bedridden patients, who are also looked after by their relatives, are cared for by nurses.
“600 people in the Krasnoyarsk Territory receive such assistance. The cost of services is about half a billion rubles per year. The region is now looking for additional opportunities for these purposes. It is important that such patients remain under the attention of specialists and receive proper household and social services. Now we are working on changes to the regional law so that relatives can not only take care, but also receive appropriate support from the regional budget,” explained Ilya Zaitsev.
