October 6 9:44
The Krasnoyarsk veteran motor vehicle will pay a large compensation for a woman for a jacket torn during a trip in public transport. The woman complained about the unsatisfactory quality of transportation services.
Materials on the topic
The case occurred in February this year. According to the victim, she, entering the bus of route No. 23, took a free place, which was no different from others. Arriving to her stop, the passenger got up and went to the exit, but her jacket worth 18,490 rubles caught on something and broke.
“As it turned out, a sharp iron rod stuck out of the seat. D.La settlement of the conflict, the carrier invited the victim to carry out only the repair of the jacket, but she considered such a solution to the issue unacceptable and turned to Rospotrebnadzor. Experts explained her rights, including the recovery of harm caused, and also offered assistance in judicial protection and In the future, they were involved to give a conclusion in order to protect consumer rights“, – said in the Office.
As a result, the court recovered in favor of a woman with the 23rd route LLC Veteran almost 49 thousand rublesincluding the cost of a jacket and travel, moral damage, as well as other expenses incurred. The decision has entered into force.
In addition, Rospotrebnadzor announced a warning to the motor transport company on the inadmissibility of violation of the obligatory requirements of the legislation on passenger transportation.
Links on the topic:
- “The knees rest, and the handrail under the ceiling!”: Test drive of Krasnoyarsk public transport
- During the injury in the trolleybus, the 72-year-old Krasnoyarsk was awarded 40 thousand rubles (video)
