Other

Passengers explained how to act when being late for the docking


September 4 17:50

Travelers were reminded of the rules of conduct in the event of a delay, due to which you can be late for the next flight of another airline.

The key problem is that when buying two separate tickets, the passenger independently carries all the risks associated with the docking. In such a situation, the first airline is not legally responsible for the missed flight of another carrier, which is confirmed by judicial practice. Nevertheless, there is a chance to compensate for losses, if from the very beginning to correctly record everything that happens, writes aloud.ru.

Immediately after the announcement of the delay, it is necessary to demand a written act or certificate with the representative of the airline indicating its cause and duration – this is the main document for further proceedings. It is also important to collect all possible evidence: photograph the departure board, save landing coupons and checks for any forced expenses, whether it be new tickets, meals or taxis.

After a trip to the airline, through the fault of which a delay occurred, an official written claim should be sent. In it, you need to state the situation in detail, attach copies of all collected documents and checks, as well as clearly formulate the requirement to compensate the incurred losses. The most reliable way to avoid such problems is to buy tickets for the entire route as part of a single booking, even if this option seems more expensive.