August 5 13:20
In Krasnoyarsk, the man ordered bathing baths in the “Brother Tomat” dining room and found flies larvae on them. He posted photos of the dish on social networks.
Judging by the reviews in 2gis, the residents of the city complained to the flies in the establishment in July. Then, in the dining room, the situation was explained by the summer activity of insects and stated that they would take measures: they would install traps and strengthen sanitary standards.
“Flies sit, go straight along the cutlets. She said the waitress, she completely ignored! I did not even attempt to drive the flies, not only to close the food. I am very sympathetic to those who get these cutlets, ”Maria Slyusareva, visitor to the dining room, expressed her indignation.
In August, the situation was repeated, the question of flies in the institution was asked by Krasnoyarsk Yuri Petrov. The dining room of a man politely replied that they were open to the dialogue, recognize the problem and are ready to solve it.
“The seasonal invasion of flies is a big problem, but the fact that it reached the hall is our responsibility. We strengthened sanitary processing, installed additional traps and nets, and enhanced control. We hope you personally can see that everything has changed. We do not wave away from the problems, but solve them, ”commented on the situation in the institution.
However, after the information diverged on the network that the larvae of flies were found in their bathing, “Brother Tomat” began to respond to negative reviews in a different way. Now everyone who mentions this in a negative manner is asked to confirm that they were a customer of the dining room, they are asked to provide a photo of the check as evidence.
Newslab “Brother Tomat” also refused the correspondent of Newslab. They spoke in the dining room regarding the situation only in response to a positive review of the client, who called what was happening by the machinations of competitors.
“Thank you for your support and objective view. We really try to maintain transparency in work, and are always open to checks and dialogue. We analyze any situations honestly and in fact. Such accusations are a serious test, but we continue to do our work in good faith and comply with sanitary standards, ”the institution said.
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