Nordstar passengers will be able to quickly and conveniently find all the answers about the flight in the Telegram chatbot
April 9 15:04
Nordstar introduced a new assistant in Telegram-a chatbot who will quickly answer frequent passenger questions.
What does the bot know how?
- Check your flight departure time;
- Show the schedule in the right direction;
- Clarify the status of a flight (flew out, delayed, etc.);
- Give operational information for delays (for example, due to bad weather in Norilsk);
- Talk about additional services and help issue certificates, checks or route receipts;
- Accept your appeal and quickly answer.
How does this work?
- Go to Telegram: Look @nordstar_Airlines_bot Or click on the link.
- The bot will immediately offer a menu with options – you can choose a topic or write a question in your own words.
- Data on flights are updated in real time directly from the airline system – the information is accurate.
Who will come in handy?
- Those who are preparing for departure and want to clarify the details;
- meeting at the airport;
- Travelers at the stage of travel planning.
It is especially convenient in difficult situations: for example, in bad weather in Norilsk, the bot will instantly tell the current time of departure at once to all passengers.
Read more about this and other services provided for passengers of the NordStar airline, you can familiarize yourself with the NordStar.ru website, in the contact center, in the airline mobile application, as well as in the ticket agencies of your city.
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