Business

How to behave in a new job? Etiquette experts offer nine tips

That's why Business Insider asked two etiquette experts to point out the mistakes new hires should avoid. Here's what they said.

Nikki Sawhney, director and founder of the New England School of Protocol, which offers etiquette courses and workshops, notes that it's important to move at the right pace when starting a new role.

Instead of jumping into responsibilities and trying to prove yourself, Sawhney emphasizes that it's worth observing and listening first.

“I think a lot of new employees feel like they have to show everyone how competent they are in their first week,” he says. — Stepping into a new role is not about being a revolutionary or making a grand entrance. You don't want to immediately create a fuss and cause waves – he adds.

It's important to pace yourself when starting a new role


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Tyler Le/B.I

Making changes without proper context

Similarly, Sawhney notes that people often want to make changes quickly, especially when entering leadership positions. However, even well-thought-out ideas can do more harm than good.

Before you propose changes to processes or the way you work, understand why something works the way it does. Even good ideas can surprise the team, especially if you haven't taken the time to understand current solutions, he explains.

This approach shows professional curiosity and gives you a chance to learn about the company culture.

See also: I decided to take a pay cut to get my life back. There's one thing I didn't prepare for

Showing disrespect to administrative staff and non-management staff

Treating non-executives poorly can damage your reputation.

Administrative support, coordinators, and other operational specialists are often quiet leaders in organizations. They have key knowledge and influence, and the way you treat them demonstrates your professionalism, points out Sawhney.

He adds that everyone should be treated with respect, regardless of position or title.

Engaging in gossip at work

Mariah Humbert, etiquette expert and author, explains to Business Insider that people have a natural need to share experiences and fit in – especially in a new environment. However, gossiping is not a good way to integrate.

— You can build professional relationships without basing them on gossip or negative conversations. Don't destroy your personal brand just because others do it – advises.

Gossip is not a good way to build professional relationships

Gossip is not a good way to build professional relationships


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Tyler Le/B.I

Behaving unprofessionally while working remotely

Whether you work from home or in the office, it's important to do your best. This includes appropriate attire for video calls, logging in ahead of time to prepare your workstation, and punctuality.

— You probably wouldn't leave the office early on your first day of full-time work. Treat remote work with the same respect, seriousness and formality, Humbert suggests.

Comparing the new job with the previous one

It's natural to compare the new environment with the previous one, but – according to Humbert – it's better not to do it out loud.

— Try to avoid statements such as: “I did it this way in my previous company” or “My way is better,” explains the expert. — Your employer has hired you to share your knowledge, but it's important to do so at the right time – he adds.

He points out that it's best to make suggestions in the context of the current organization's goals and explain your position so as not to sound too critical.

Try not to compare the new environment with the old one

Try not to compare the new environment with the old one


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Tyler Le/B.I

Criticizing subordinates without building relationships

For people starting out in a management position, Sawhney emphasizes the importance of building relationships with subordinates before giving negative feedback.

If you immediately start criticizing without any prior relationship, you may create resentment. Build a relationship first, then provide feedback — preferably in private, he says.

Fear of asking for help

— Regardless of your position level, don't be afraid to ask for help or support, Humbert urges.

Whether you have questions about your role or the company culture, it's important to ask them and take advantage of the resources available.

No one expects you to know everything on the first day or weekso just ask, he adds.

Using shared resources without replenishing them

Remember to replenish shared resources after you use them

Remember to replenish shared resources after you use them


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Tyler Le/B.I

When using shared resources in the office, don't assume that someone else is responsible for replenishing them.

– If you use up the last cup at the water dispenser – refill them. If you are printing and run out of paper, add new paper. Don't leave things empty, untidy, or useless for the next person, suggests Sawhney.

The above text is a translation from American edition of Business Insider

Ashley Davis

I’m Ashley Davis as an editor, I’m committed to upholding the highest standards of integrity and accuracy in every piece we publish. My work is driven by curiosity, a passion for truth, and a belief that journalism plays a crucial role in shaping public discourse. I strive to tell stories that not only inform but also inspire action and conversation.

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