On Thursday, PZU announced the detection of a phishing campaign in which fake e-mails are sent to customers. Fraudsters impersonate an insurer, trying to trick recipients into providing confidential information. The company emphasizes that the “claim approval” emails sent do not come from its official communication channels.
PZU assures that it is carrying out preventive and explanatory activities in connection with this incident. According to the company's statement, this type of correspondence is an attempt to extort data or financial information. The insurer appeals to its customers not to open suspicious messages and not to share their personal data, login information or policy numbers.
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The company reminds that in case of any doubts regarding the authenticity of the received correspondence, please contact PZU via the e-mail address [email protected] or by calling the hotline 801 102 102.
Phishing – what is it?
Phishing is one of the most common fraud methods on the Internet. It involves phishing for sensitive personal data via SMS or e-mail, although more and more often also popular messengers and social media platforms. Criminals impersonate trusted people or institutions in order to persuade the recipient to perform a specific action, for example clicking on a link or providing their data.
For this purpose, they send prepared messages that closely resemble authentic correspondence. Although they look credible, in fact they are false and are intended to mislead the recipient.
