On the CSD LAB networkwhich, in addition to basic tests, has a unique expertise in the field of oncological research, care is in its philosophy. Everything is thought out here: from the intonation of the administrator and the temperature in the manipulation room to rewards for courage for the youngest clients. Every detail matters and works towards the main thing: to make the path to health easy and convenient.
Even if you don't notice these details, you definitely feel them. They are the ones who form a new culture of laboratory service – attentive, comfortable, humane.
Let's take a look behind the scenes at CSD LAB to see how the network creates its own space of care.
We know what “complex veins” are and how to make the fence comfortable for everyone – CSD LAB
Blood collection is one of the most crucial moments. And not only the accuracy of the result, but also your emotional experience largely depends on how it is organized. Here everything is decided by the professionalism and attentiveness of the nurse.
CSD LAB employs nurses with specialized education and extensive practical experience. Before the procedure, you will always be asked how you carry the fence – the algorithm of actions depends on this.
Are you excited? The nurse will help you calm down with breathing exercises and explain the process step by step. In order to fill the test tube better, he will suggest taking a few sips of water (it is possible before the analysis, but tea or coffee is not). There is a tendency to feel dizzy – the fence will be carried out not in the usual chair, but lying on the couch. These are simple but very important steps that reduce stress and make the procedure comfortable for even the most sensitive clients.
“We can handle even the most complex cases. CSD LAB is an expert in the laboratory diagnosis of cancer. So who, if not us, knows what “complex veins” are and how to make blood sampling as easy as possible?” – noted in the laboratory.
Precision in detail: from needle to barcode
There are no small things in the laboratory. The diameter of the needle for drawing blood is also selected individually, in accordance with the condition of the veins, age and characteristics of the body.
Each has its own color so the nurse can instantly select the right size. For example, a green needle has a wider diameter, optimal for thicker blood or newborns when you need to ensure free flow. While black is universal, it is most often used for medium-sized veins.
A butterfly needle is also used. Soft “wings” help to easily fix it, and a flexible tube allows you to carry out the procedure as controlled and delicately as possible. This option is suitable for children and patients with fragile vessels – where precision is important.
The test tubes also have their own “care code” – the color of the cap. This is not a decorative element, but a marking system that helps to accurately distinguish the type of reagent inside the test tube and avoid confusion in research.
The purple cap is the most common: blood is taken into this tube for general analysis. Inside there is an anticoagulant that prevents clotting. Yellow – contains a coagulation activator and a gel separator for biochemical and immunological tests.
To ensure that the result is as reliable as possible, CSD LAB has an automated barcoding system. Each test tube receives a unique code that allows you to track its path from the client to the finished result. This minimizes the risk of inaccuracy and helps control the speed of analysis.
The smallest clients are the biggest concern
Taking tests from children requires not only a special approach, but also a big heart. CSD LAB pays a lot of attention to this. In departments marked “children’s blood collection” (in the list on the website laboratories) are staffed by nurses who have experience working with children, including newborns. For children, special harnesses are used – shorter in length and with cheerful designs. And after the procedure, the puncture site is sealed with a colored plaster. In conclusion, everyone receives a superhero certificate and a tasty reward for their bravery.
“We follow the basic rule when working with children: after visiting the laboratory, the child should have a smile, and the parents should have peace of mind,” comment the CSD LAB.
Taking tests – where it’s convenient for you
Elderly people, mothers with small children, or those who are not feeling well sometimes find it difficult to get to the laboratory. But there is a solution – CSD LAB offers the “Mobile Nurse” service.
“Our specialist will come to your home or office – wherever it is convenient for you, take the biomaterial and carefully deliver it to the laboratory. We are just one call away,” explained the laboratory.
To use the service, just leave a request on the website or call the contact center 0-800-33-00-75, providing a list of required tests.
And one more convenience. If your doctor orders additional tests after receiving the results, you should not go back to the laboratory. Just call and place an additional order. Biomaterial samples are stored in the archive, so if the required test tube is already available, the analysis will be performed without re-sampling.
Thanks to well-established actions, examination results arrive very quickly. They can be received by email. All information is stored in a personal account, to which only the client has access.
Availability as a service standard
CSD LAB has a flexible system of discounts and special offers, which makes taking care of your health easier. Promotions are constantly updated on the network website for different categories of clients.
You can also get free tests here. by electronic referral from a family doctor within the framework of the NHSU Medical Guarantee Program – just sign up online through the Helsi system.
Since the beginning of the large-scale invasion, military personnel and veterans have been examined CSD LAB is also free. For the company, this is an important meaning of its social mission and a daily show of gratitude to defenders.
“More than 23 thousand military personnel have already taken advantage of this opportunity. We have performed more than 141 thousand tests for them worth almost 31.4 million UAH and continue this support every day – with sincere respect for each hero,” CSD LAB notes.
For the CSD LAB team, caring is a daily job.
We are attentive to detail, precise in every process and sincere in our dealings with our clients. Personalized diagnostics begins with the understanding that each person is unique, as is their story.
SI EC DI LAB LLC conducts business activities in medical practice in accordance with the order of the Ministry of Health N811 dated 04/11/2019
Registration dossier dated 04/04/2019 Nº0404/33-M. Amendments to license conditions Nº3037/0/14-20 dated 04/23/2020
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