E-commerce doesn't tempt anymore? More than half of the employees plan to change work

Before the start of the shopping season, the e-commerce and logistics industries are in the face of staff rotation-according to the September “Barometer of the Polish Labor Market” Personnel Service. The change of work is considered by 56 percent. employed in e-commerce and 36 percent In logistics, while the average for the entire market is 20 percent.

According to the authors of the study, rotation in sensitive industries can threaten the efficient service of Black Friday, Cyber ​​Monday or Christmas orders.

“E-commerce and logistics are facing a similar challenge every year, because in autumn demand is growing rapidly, and with it the need to employ additional employees. This time the situation is more difficult, because the rotation of the staff is higher than the market average. For companies, this means that now they have to conduct intensive recruitment and motivational activities. Without this, they risk that in Black Friday or the holiday period Serving customers, “emphasized Krzysztof Inglot, a labor market expert, founder of Personnel Service.

In the entire economy, 42 percent Employees have not received any increase from the beginning of 2025 – it was reported. In e-commerce, this situation applies to 61 percent. employed, in logistics and transport – 45 percent employees.

The authors of the report point out that the end of the year is traditionally the time of paying seasonal bonuses. In e-commerce and logistics, they can be the first real opportunity to improve income in 2025 for many employees.

The study was conducted on September 12-15, 2025 on a nationwide sample of 1123 people using the CAWI method.

Personnel Service deals with HR solutions, and its main areas of activity are recruitment of employees from Ukraine for the needs of employers in Poland, outsourcing, temporary work, as well as permanent and specialist recruitments for IT and Medicine industries. (PAP)

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