14,000 customers again without access to their actions. Failure at the BDM brokerage house

2025-08-19 11:49
publication
2025-08-19 11:49
The BDM brokerage house undergoes a second failure in recent months, which prevents its clients from logging into transaction applications and sentenced them to the phone's orders again. The fault lasts the second day.


Update: The failure has been removed
As the reader who was the client of BDM brokerage house informed us, the failure began on August 18. At the time of writing this text – August 19 at 12 noon – it is still not possible to log in to the company's website. According to the message on it:
Advertisement
“Inability to log in
BDM online and BDM Mobile transaction applications are currently unavailable.
Our facilities operate in full.
We are working to remove the failure as soon as possible. As soon as we restore the normal operation of our systems, we will inform you about it on our website.

We apologize for the problems! “
A similar event took place on June 9-11, when BDM customers could not log in to their accounts for three days. As our reader points out, the problems began after the introduction of a new system of the brokerage house.
According to the last data, KDPW Dom Brokerage BDM SA runs 14 201 brokerage accounts. Their users currently have the ability to place orders only by phone, which, according to the table of fees and commission of the brokerage house, is associated with Polish shares with about 3 times higher minimum commission. In the case of the previous failure, BDM reduced the rates by equalizing them with applicable on the website.
The thread will be updated.
Mm




