Descent to the reception in the robe or the manifestations of affection in the pool- the most annoying behaviors of tourists, said by hoteliers himself
Tourists watching sunset on Santorini Island (photo: ARIS Oikonomou / AFP / Profimedia)
As a rule, hotels want their guests to feel at home. But some go too far, writes the Greek Money Review.
According to a survey conducted by hotels.com, the most inappropriate thing the hotel guests do is to go barefoot in public areas. 94% of respondents said this is an inappropriate behavior.
In the second place were those who descend into the hotel lobby in the bathrobe, 92% of the respondents describing this behavior as bad.
Following are the manifestations of affection in the pool, 86% of the respondents condemn them.
Some hotels try to manage these behaviors discreetly instead of making a severe remark.
“I think customers will follow the example if you and your staff are respectful and attentive,” CNBC Reem Arbid, co -founder of The Blue Door Kitchen & Inn, told CNBC.
Another frequent hotel problem is when guests talk loudly on the phone. The staff can politely ask them to continue the call elsewhere, but “the reaction we receive is not always positive,” she explains.
One way in which the staff try to encourage the guests to be more careful is to speak on a more discreet cannon.
In an equally discreet manner, many hotels try to manage other forms of inappropriate behavior.
“In a luxury hotel, presenting yourself in pajamas or without footwear in public areas can be considered disrespectful,” says Ariel Barrionuevo, the general manager of Coralina Island House in Panama.
Therefore, some hotels offer some general guidance on good behavior in an email before arrival or during the check-in process.
Some hotels adopt a more modern approach to luxury life.
“Whether it's pajamas for breakfast, dogs in beds or children who are thrown into the pool, sprinkling those around us-we receive them with open arms,” says Sam Jagger, general manager of The Maybourne Beverly Hills.
Mary d'Argenis-Feferdez, the founder of the Hospitality Solutions MDA training company, said that strict clothing are no longer as common as before. For her, inappropriate behavior – such as asking for staff or other guests – is a bigger problem, she says.
“These situations, which are sometimes unacceptable, are of the greatest concern for those who work in the industry,” he says, mentioning that staff members are often trained to disassemble such situations by moving discussions to a private space.
Another problem, particularly widespread in the summer months, is when the hotel guests keep the towels with the towels, without using hours. About 6 out of 10 respondents said they did not approve of travelers doing this, which caused some hotels to eliminate this behavior.
Marriott's Maui Ocean Club – Lahaina & Napili Towers allows guests to book an additional chair. And St. George Beach Hotel & Spa Resort in Cyprus offers its guests exclusively access to a certain lounge chair during their stay.
